Privacy Policy

Last updated: June 2026

Glow Works (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect when you use our website or contact us, how we use it, and your rights under the EU General Data Protection Regulation (GDPR) and Irish data protection law.

1. Information We Collect

When you submit our quote request form we collect the information you provide: your name, email address, phone number, the service you are interested in, and any project details you share. We may also receive basic technical information (such as your browser type and approximate location) automatically through our hosting provider for security and performance purposes.

2. How We Use Your Information

We use your information solely to respond to your enquiry, prepare and provide quotes, deliver our painting and decorating services, and communicate with you about your project. We do not use your data for automated decision-making or profiling.

3. Legal Basis for Processing

We process your contact-form data on the basis of taking steps at your request prior to entering into a contract, and on the basis of our legitimate interest in responding to enquiries about our services.

4. Sharing & Third Parties

We do not sell or rent your personal data. Form submissions are delivered to our email inbox through a third-party form-processing service (Web3Forms), and our website is hosted on Cloudflare. These providers process data only to deliver their service to us. We may disclose information where required by law.

5. Cookies

Our website is a static site and does not set advertising or tracking cookies. Any strictly necessary cookies are used only to keep the site functioning securely.

6. Data Retention

We keep enquiry and project information only for as long as necessary to respond to you, fulfil our services, and meet legal or accounting obligations, after which it is securely deleted.

7. Your Rights

Under GDPR you have the right to access, correct, or erase your personal data, to restrict or object to its processing, and to data portability. To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the Irish Data Protection Commission (www.dataprotection.ie).

8. Security

We take reasonable technical and organisational measures to keep your personal data secure. Our site is served over HTTPS.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with its revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at info@glowworks.ie or +353 89 965 4164. Dublin, Ireland.